Refund policy
Return & Refund Policy
We genuinely hope you love every blend you order from us. But if something isn't quite right, our team is here to make it better.
Returns
Returns are accepted only for damaged or incorrect products. Please inspect your order upon delivery and notify us within 72 hours if any item is damaged or incorrect. Include a clear photo of the package and product for fast resolution.
- Damaged on arrival: Email us within 72 hours with a clear photo of the package and product. We'll fast-track a replacement.
- Wrong item received: Contact us within 72 hours and we'll send the correct product right away.
We do not accept returns for change of mind or preference. All returns are subject to quality inspection before approval.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund:
- Approved refunds are processed within 5–7 business days.
- Refunds are credited back to the original payment method used at checkout.
- Refund requests initiated more than 7 days after delivery cannot be processed.